Consulting and support for social enterprise in Canada

Tag: innovation

Small Business: It is where we work.

Statistics Canada reports that small businesses (1-19 employees) employ 10.3 million people, representing 63.8% of the total Canadian workforce. (2022 data)

Let that sink in.

Employing more than 3 in 5 Canadians, small businesses are the source of tax revenue, a wide array of products and services, and provide the majority of employment opportunities in the country. Social enterprises are almost all small businesses. They are part of the ballast and sails that keeps our economy—our country—upright and in motion.   

For comparison, businesses with over 100 employees only employ 15.1% of the workforce.

Interestingly, there is a keen desire in Canada to be entrepreneurial. According to a 2021 report, half of all Canadians believed they have the skills to start their own business, and a full 23% claimed to have plans to do so. Moreover, Canada has the largest number of early stage entrepreneurs (those with businesses less than 42 months old) per capita than any of the G7 nations, including the US.

Of new businesses started in 2021 in Canada, 58% were started by people aged 34 or younger and 52% offered consumer-oriented products or services.

These statistics are interesting in that they paint a picture of many young Canadians choosing to start their own business. There seems to be an understanding that entrepreneurship offers an opportunity for employment and a meaningful livelihood, even if running a business is difficult.

Another interesting fact about businesses started in 2021: 76% of the entrepreneurs report that their product or service was not new (although it might be new to their geographic region).

Again, pause for a moment to reflect on that.

Most new businesses are NOT innovative, they are simply providing a product or service that consumers already know and which those same consumers are (presumably) willing to buy.

What is the message for social entrepreneurs? First, you are in good company, as you are part of the majority of workers in the country. Second, you are competing with all those other small businesses trying to create and meet demand. Third, you don’t need to create something innovative to create revenue for your mission.

As we start 2025, one can only assume that 2021/22 data will change, given the changing economic and political landscape. However, the findings from the days of early economic recovery suggests (post-pandemic) that more and more young people are looking to take control of their work lives as entrepreneurs, and possibly infuse their personal social mission into their vocation.

We, as Canadians and the governments we elect, need to support this growing desire to build the foundation of our economy with small businesses that seek deliberately to improve the society we live in through their commercial activities.

Millennial Social Entrepreneurs

Here is an interesting article that suggests that social enterprise is a perfect tool for the idealistic Millennial. Social Delta couldn’t agree more (although we also believe that it is a robust tool for anyone  from any generation seeking sustainable social change…)

However, as Social Delta’s president noted as a comment in the article, the wonderful and infectious idealism of Millennials must be tempered by knowledge of what has gone before.  There are very few truly new ideas. We have new tools like computers and the internet, we have access to massive amounts of information,  but humans have been innovating for our entire history.

It can be observed that perhaps each generation believes that they possess something that the previous generation lacked.  This is the folly of humankind.  Even if this were true, knowing what has gone before us in social housing, sustainable agriculture, support of seniors, empowering a disenfranchised group, or even recycling will help to convert idealism into practical, sustainable change in our communities.

One change that is worth noting: this new access to information actually makes it easier to learn about the history of a movement, and idea or a business. Moreover, we don’t only have access to the past, we also have access to other communities’ experience all over the world. We in Canada can learn a lot from citizens in Europe, Asia, Africa, South America or elsewhere. Miraculously, we can find out about these concurrent efforts easily; however, we must look before we leap.

It would be dangerous to think that even the very concept of social enterprise is new.  The term may be new, but social enterprise–commercial transactions designed to benefit the community–is one of the oldest forms of social change. It is possible to think that many businesses 100 years ago were social enterprises: they generated employment, provided needed goods and services, and operated for the benefit of the community.  (think of the general store…it wasn’t created for  profit, but it certainly created community value).

We must all remember that new terminology shouldn’t disguise old ideas and that new ideas are best informed by past action by innovators and idealists all over the globe.

 

When is a medical innovation a social enterprise?

  • An effective device to decrease hearing loss in musicians or audiences.
  • A low-cost prosthetic limb to make mobility possible for millions unable to afford traditional technology.
  • A medical equipment business that makes it affordable to get a used wheelchair, bathroom lift or other medical aid.

These are all innovations that have led to improved health, especially for individuals in our community or around the world with a low income. But which among them is a social enterprise?

  • They all generate revenue through the sale of a product or service. As such, they are enterprises.
  • They all seek to improve health of individuals in our community. As such, they have a social mission.
  • They all require investment of time, resources and assets in order to bring their social benefit to market. As such, they have had to get grants, donations, loans or other forms of start-up capital.

If they walk like a duck, and sound like a duck, then surely they are a duck?

The first case is that of Ear Peace, a company that produces various simple earplugs that reduce decibel levels. It is a product that looks like a thousand others in the marketplace, but its salesman tells me that this private company exists to ensure that people’s hearing is protected. Their slogan sounds altruistic: “Hear Today. Hear Tomorrow.” They are available for about $12-20 a set online. Their website features logos of a variety of non-profit hearing loss agencies and associations. (inferring-but not expressly stating-some form of endorsement)

The second case is Legworks, a Toronto based company that calls itself a for-profit social enterprise. They have developed a low cost prosthetic limb to “help people walk again.” Mobility, they highlight, empowers amputees to more fully participate in society, work, and family life. They offer this technology to those in need “regardless of where they live or their ability to pay.” This social mission is to be achieved by creating a margin on sales in more wealthy markets in order to cover losses in other markets. They note that some 85-95% of the 10 million amputees worldwide do not have access to an affordable prosthetic device, and they recently won the Para PanAm accessibility tech pitch award.

The last case is now a historical case.  STRIDE was a medical aid facility operating in Ottawa, but it closed down because the free rent they enjoyed was lost, and in spite of the value they brought to their customers who paid on a “pay what you can” model, they were not able to generate sufficient revenue to pay for the rent increase. The inventory of medical aids were distributed to agencies across the city upon their closure. The business ran on largely volunteer labour, and dozens of agencies would refer clients to STRIDE to access medical aids needed after suffering an injury or contracting an illness.

All of these businesses could be considered a social enterprise based upon their stated mission. But are they social enterprises? One way to determine whether these are businesses with “a primary goal of achieving a social mission”  is to question where the money goes. Ear Peace appears to create profits for its owners.  Legworks might be profitable, it might not—only time will tell—but it has received financial support from publicly funded bodies and it is unclear where any future profits might go. STRIDE was certainly in the business of social benefit, but it was unable to remain in business without jeopardizing its social mission; this tragedy was precipitated because of a lack of a profit motive.

These businesses are but a few in a large array of those marketing medical improvements, breakthroughs and innovations.  As consumers and social enterprise supporters, we are challenged to determine which of those businesses are motivated by social mission and which simply create better health outcomes for a profit. This is the challenge of trying to define social enterprise. 

What we do know is that if each of these companies were to flourish and grow, then we would have a healthier society, and that is a good outcome regardless of the labels we might apply.

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